| PetSafe
Customer Service hours of operation are:
Monday through Friday 8AM - 8 PM EST
Saturday 9AM - 5 PM EST
Toll Free: (800) 732-2677 / Toll
Free: (866) 900-1102
PetSafe has a Lifetime Warranty on parts and one
year on labor. PetSafe guarantees
all parts of this product for life against manufacturing or parts
defects. Misuse or incorrect handling is not covered. If
your unit cannot be repaired, PetSafe may replace it with new or
reconditioned merchandise. PetSafe will not pay for loss of time,
inconvenience, loss of use of your product, or its failure to work,
or any incidental or consequential damages.
Please
read the following instructions carefully before
sending your PetSafe product to our repair facilities:
If
you have owned your product for less than 1 year, no labor
charges apply to Radio Systems Corp.
If
you have owned your unit OVER 1 YEAR,
a labor charge will apply:
| Containment
Transmitters |
|
| PetSafe
Transmitters - Models RF-1001 and RF-1002 - RF-1010 |
$25.00 |
| Deluxe
Transmitters - Models RF-103 and RF-104 |
$45.00 |
| Instant
Fence Transmitter |
$45.00 |
| Radio
Fence Plus Transmitter RFRT-100 |
$45.00 |
| Remote
Trainer Transmitters |
$15.00 |
| Containment
Receivers |
|
| Ultralight
Receiver UL-250 |
$25.00 |
| Deluxe
Ultralight Receiver UL-275 |
$35.00 |
| Stubborn
Dog Receiver RF-204 |
$25.00 |
| Standard
Receivers RF-250 |
$25.00 |
| Standard
Receivers PG-250 |
$15.00 |
| Instant
Fence Receivers |
$35.00 |
| Remote
Trainer Receivers |
$25.00 |
| Citronella
Receivers |
$45.00 |
| Bark
Collars |
|
| Standard
Bark Collar BC-102 and PBC-102 |
$20.00 |
| Deluxe
Bark Collar PDBC-300 |
$25.00 |
| Area
Bark Control |
$25.00 |
| Hand
Held Bark Control |
$15.00 |
| Sonic
Bark Collar PUSB-100 |
$15.00 |
| Remote
Trainers |
|
| Remote
Transmitters PPT-101 and PPT-102 |
$15.00 |
| Remote
Transmitters ST-120 |
$35.00 |
| Big
Dog Receiver |
$25.00 |
| Little
Dog Receiver |
$25.00 |
| Deluxe
Sport Dog and Retriever/Trainer Receiver |
$35.00 |
| Ultrasonic
Pet Trainer |
$15.00 |
| Electronic
Leash |
$25.00 |
| Pet
Mat |
$25.00 |
Please
send a check or money order along with your unit at time of repair.
Make payable to: Petsafe
Special
Packing Instructions for Repairs
| Receivers
(unit worn on pet's neck) |
Remove
collar, probes, & battery before sending it in.
We are not able to return them if they are included
with your return! |
| All
products |
Include
a piece of paper with the following information:
Your Name
Your Address
Your Daytime Phone Number
(This piece of paper will be used as your
return address label, so please write clearly) |
Send
all repairs to the following address:
Radio
Systems Corporation
10427 Electric Ave.
Knoxville TN 37932
PetSafe warranty and repair phone number 1-800-732-2677
|
